Upgrade your communications with an ANSA IT VoIP phone system. Make essential business calls over the internet while recording and analysing conversations for training and improvement. Our business VoIP solutions give organisations of every size, sector and structure the flexibility to communicate smarter, respond faster and work securely from anywhere.
VoIP (Voice over Internet Protocol) enables voice calls to travel across IP networks through an internet connection instead of relying on conventional phone lines. ANSA IT VoIP phone systems help businesses manage their communications infrastructure through a flexible cloud-based platform combining powerful functionality, dependable performance, and responsive support to create an outstanding customer experience.
VoIP for business allows intelligent call routing to operate through a secure connection. Because everything is hosted in the cloud, the technology is simple to install, requires no major connection costs, remains easy to maintain and upgrade, and offers excellent flexibility, allowing your communications system to scale alongside your business while providing a wide range of call management features.
With the expansion of 5G infrastructure and greater access to reliable internet connectivity, businesses can support hosted technology more easily and cost effectively, enabling ANSA IT VoIP systems to connect seamlessly with smart devices and giving employees the freedom to work from anywhere, using any device.
The growing availability of 5G connectivity and its future-ready capabilities allows businesses to scale their communication infrastructure while reducing compatibility concerns and expensive upgrades. Combined with mobile applications that connect directly with your VoIP service, you benefit from a fully virtual phone system designed to deliver a scalable and dependable solution. This can help businesses create and maintain a flexible hybrid working environment every day.
ANSA IT VoIP solutions are tailored precisely to your business needs.
ANSA IT maximises uptime, productivity.
ANSA IT Total Care provides 24/7 support from skilled experts.
ANSA IT Total Care provides 24/7 support from experienced experts.
The power – and the insight – is in your hands with call reporting and analytics features for VoIP phone systems. IP phone call analytics present valuable insights and data-driven intelligence for businesses looking to analyse and improve the efficiency of their overall operations.
By analysing various aspects of call interactions, such as call duration, quality, volume, and patterns, businesses can gain a deeper understanding of their communication processes, and identify where extra resources are needed or other improvements can be made to streamline those processes.
The intuitive, easy-to-use web based interface means the all-important call analytics are at your fingertips. With VoIP telephony, you are in complete control of call handling, call management and reporting, meaning that there are no limits to what you can do with your calls.
VoIP platforms offer a wide range of call routing features that allow businesses to create hunt groups that automatically route incoming calls to a team or group of people in a company. By using efficient call routing businesses can not only better service customers and reduce thrustration, but they can also increase the efficiency of departments by ensuring calls arrive at the right destination.
With the rise of AI a number of integrations have become available for VoIP phone systems which strengthen security measures and boost the reliability of your communications platform.
By deploying AI alongside VoIP services, businesses can effectively monitor patterns, analyse activities, and automatically respond to potential threats, to prevent unauthorised access into a company’s network.
VoIP CRM integrations allow businesses to syncronise data between their call center and customer relationship management tools and provide access to additional features which allow staff to manage everything from a single platform. Here are the key advantages of connecting your VoIP phone system with your CRM:
With the General Data Protection Regulation (GDPR) requiring businesses to ensure the security of sensitive information, and provide clear information about how customer data is used and collected, it is important to safeguard sensitive information exchanged during voice calls. VoIP phone systems can be enhanced with features to ensure call compliance. Using VoIP businesses can capture and store conversations, ensuring transparency and accountability.
By securely archiving these recordings, you can demonstrate compliance with GDPR requirements, such as obtaining consent, providing access to personal data, and promptly responding to data subject requests.
Call recording is a powerful tool for any business, providing valuable insight into interactions both internally and externally.
VoIP for business can integrate crystal clear call recording making it ideal for any business looking to capture telephone conversations. Perfect for businesses that are looking to improve customer experience, ensure service compliance or for auditing purposes. Stored in a secure cloud environment, you can quickly and easily access the recordings you need, and rest easy knowing that your data is well protected.
Call queue provides a fair waiting system for all callers with clear signposting to help them reach the right person the first time they call. Combine call queueing with Interactive Voice Response (IVR) to use automated voice menus to interact with callers over the phone. IVR can be used to provide information, market to prospects and customers, process requests, or route calls to the correct department.
While automation is replacing human labor in many areas, quite a few businesses have a receptionist to handle calls.
Implementing a receptionist console allows businesses to efficiently manage their call routing and monitor multiple contacts or sites with a low cost-solution. Aimed at helping receptionists manage last call volumes. The receptionist console will help ensure every call is and returned answered professionally and promptly, improving customer service and increasing business efficiency.
Gone are the days of manually transcribing audio. Your VoIP business phone service can be integrated with AI to seamlessly transcribe any audio or video communications.
Over 1200 experts working from 19 sites across the UK
Unlike broadband, there are no usage caps on the volume of data you can transfer. So, even when your business is at its busiest, you won’t face additional charges or unexpected bills for exceeding your data allowance. Meaning you stay firmly in control of your budget.
With decades of experience in providing and supporting data connectivity services, in the event of disruption to your service, our support personnel and UK-wide team of leased line engineers will have you up and running in no time.
Now is the ideal time to upgrade! The PSTN (public switched telephone network) shutdown is quickly approaching. This means businesses still using traditional phone lines need to transition to a fully digital service as soon as possible, making an ANSA IT VoIP solution a smart choice for reliable, flexible and future-ready business communications that support modern working needs and continued growth success.
An ANSA IT VoIP phone system is fully scalable, ensuring you pay only for what your business needs. Adding or removing user licences is quick and straightforward, giving you complete control over ongoing communication licensing costs.
ANSA IT voice services utilise internet encryption protocols to protect and scramble voice data during transmission, making business communications far more secure than traditional landlines for businesses today.
With advanced features such as call routing, analytics, and CRM integration, ANSA IT VoIP business phone services streamline communication and improve collaboration across teams daily.
Because ANSA IT VoIP phone systems are cloud-hosted, businesses avoid large upfront hardware installation costs and unnecessary ongoing expenses for maintenance, system management, future upgrades and replacements.
ANSA IT VoIP for business delivers a platform that equips your employees with powerful communication tools to improve efficiency, while leveraging a range of advanced features.
Significantly boost employee productivity with ANSA IT by delivering advanced features and capabilities that simplify communication, strengthen collaboration, and improve efficiency across your entire workforce today.
ANSA IT VoIP is a complete business phone solution, delivering hosted communications with powerful fixed and mobile telephony capabilities. This cloud-based, scalable and flexible telecoms service includes a broad range of call management features and a simple web interface that gives you full control. It’s cost-effective, reliable and ideal for businesses of every shape and size today.
Bring smarter calling to Microsoft Teams with ANSA IT. Our business-grade phone integration creates a seamless unified communications experience, combining voice, video, and collaboration in one platform. This cost-effective VoIP solution allows your business to make and receive professional voice and video calls directly through Microsoft Teams.
Powerful, flexible, and feature-rich, the ANSA IT Microsoft Teams phone system keeps your communications modern, competitive, efficient, and ready to support the future needs of your business today.
ANSA IT delivers a future-ready VoIP telephony solution created specifically for small businesses. Its strength lies in simplicity – modern, digital communications technology providing an easy-to-manage cloud-based phone system. This small business VoIP service is carefully designed to replace traditional landlines while offering a wide range of useful features, reliable performance, and excellent value at a highly competitive price.
All VoIP licences include FREE handsets, FREE connection and call management.*
* 3 months for free and advertised packages available for new Horizon phone system customers only.
All prices are based on a five year contract term and a minimum of 10 users.
Simplicity, dependability and an effortless user experience. Mitel’s extensive portfolio of phone systems offers an all-in-one business communications solution designed to perform for organisations of every size. Whether you need a feature-rich contact centre, unified communications platform or cloud-based technology to futureproof your operations, Mitel, working in partnership with ANSA IT, provides the ideal solution for your business today.
The perfect communications solution for SMEs, ANSA IT delivers an award-winning cloud phone system with a full-feature platform that can be implemented and managed on your premises. With everything accessible at your fingertips, on any device and from any location, Avaya Cloud Office simplifies business communications with customers, helping every conversation deliver greater value.
SoGEA broadband (Single Order Generic Ethernet Access) gives businesses fast broadband without relying on a traditional phone line. ANSA IT provides everything you need through one simple order from a single supplier.
Not sure if VoIP is for you? Take a look at some of our helpful resources below to find out more about VoIP, how it can benefit your business and how easy it is to switch over.
Discover how ANSA IT VoIP works and how your business can use it to improve communication, collaboration and overall efficiency.
Need more confidence about switching to VoIP? ANSA IT makes migration simple—discover how your business can complete it in 6 straightforward steps today.
While VoIP offers many benefits, ANSA IT helps you consider key factors before switching—we carefully explore its main advantages and potential disadvantages.
The world of VoIP can feel complex, with technical language appearing everywhere; ANSA IT has created a clear glossary of key terms and acronyms, explaining their meanings to help you communicate with confidence.
Time is running out to futureproof your communications. Every business should move to an ANSA IT VoIP solution before 2027 or risk losing their phone service.
Choosing ANSA IT VoIP systems for hybrid working can support this new ‘norm’, unlock untapped business potential, improve efficiency and deliver brilliant communication everywhere!
An ANSA IT VoIP phone system, also known as a Voice over Internet Protocol phone system, uses internet-based technology that enables businesses to make and receive calls online instead of relying on traditional analogue copper phone lines to transmit voice data. VoIP technology converts voice signals into digital data packets rather than analogue signals, sending them across an IP network to reduce packet loss and provide a dependable solution with minimal disruption when communicating by phone.
Implementing a VoIP phone system provides many benefits that make it an appealing choice for businesses, and by 2027 Voice over Internet Protocol (VoIP) technology is expected to replace traditional copper phone lines across the UK. The Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) are being retired by BT Openreach. As a result, businesses will need to move to a VoIP phone system to maintain reliable telecommunications functionality throughout their organisation while supporting modern communication needs and greater flexibility across different working environments.
An ANSA IT VoIP phone system converts voice signals into digital data packets and sends them through an internet connection instead of traditional analogue phone lines. When you make a call, your voice is digitised and divided into packets that travel across the IP network to the recipient, where they are reassembled to provide clear, dependable communication.
A reliable internet connection is the core requirement for an ANSA IT VoIP phone system, as this carries your calls, while you will also need a VoIP service provider to deliver the communications platform and supporting features.
ANSA IT VoIP phone systems are cloud-hosted services that typically require a licence for each number or extension. Every user needs an individual licence to access the platform and make or receive calls. After purchasing the licences for your selected system, you simply install the software on the necessary devices and configure the platform to match the communication requirements of your business.
Using the ANSA IT mobile app connected to the cloud platform, your smartphone becomes an extension of your office phone system, enabling you to make and receive calls, check voicemail, and access essential business communication features wherever you are.
Cloud-based phone systems and hosted VoIP solutions from ANSA IT provide the same core functionality through flexible internet-based technology. The cloud allows almost any internet-connected device to operate as a business phone using Voice over Internet Protocol. ANSA IT business VoIP connects your phone system with the cloud, delivering useful communication features including extension dialling, instant messaging, video calling, voicemail management, and more for modern businesses.
An ANSA IT VoIP phone system delivers a cost-effective, flexible, secure, scalable and user-friendly solution equipped with a wide range of call management features. A modern VoIP phone system is built for the future and can transform how your business communicates and collaborates every day.
With a secure internet connection, ANSA IT VoIP calls can deliver excellent quality and strong security through digital data transmission, offering greater reliability and protection compared with traditional analogue phone services.
ANSA IT VoIP phone systems provide dependable performance when supported by a fast and stable internet connection. By converting voice into digital data packets, VoIP technology can deliver clear conversations with minimal disruption, provided sufficient bandwidth is available and network congestion remains low.
ANSA IT VoIP will modernise your business phone system for a digital future and prepare your organisation to move beyond traditional copper lines.
The ideal phones for ANSA IT VoIP are IP phones because they are specifically designed for VoIP services and include advanced call management features that many traditional phones do not offer.
VoIP phone system costs in the UK vary depending on the provider, selected features, and the size of your business. ANSA IT offers subscription-based VoIP solutions that can provide a more affordable alternative to traditional landlines, helping reduce initial setup costs and ongoing maintenance expenses for businesses.
VoIP phone systems are typically more secure than traditional analogue solutions because they use digital encryption to safeguard calls and business data. Unlike analogue systems, which may be exposed to physical interference or toll fraud, VoIP technology encrypts voice traffic, making it more difficult for unauthorised users to intercept or listen to conversations. ANSA IT provides modern VoIP solutions with advanced security features designed to reduce risks such as toll fraud and unauthorised calling.
However, as with any digital platform, VoIP can still face cyber threats including hacking, phishing, malware, or DDoS attacks. To improve protection, businesses should follow strong cybersecurity practices, including using firewalls, keeping software updated, enabling multi-factor authentication, applying secure passwords, and training employees on security awareness. With the right safeguards in place, VoIP systems can deliver secure, dependable, and efficient business communications every day.
While the team focus on their performance on the pitch, Focus Group focus on providing essential technology services to the club.
Focus Group strategical migrated FatFace away from a legacy infrastructure to an improved cloud-based solution.
Focus Group equipped Pitchkins & Currans with a robust leased line that ensured seamless operations and resilient connectivity.